Orders & Purchasing

How do I place an order?

Simply browse our collections, select your desired size and color, add the item to your cart, and proceed to checkout. Once payment is completed, you will receive an order confirmation email.

Can I modify or cancel my order?

Orders can be modified or canceled within a short time after purchase. Once processing begins, changes may no longer be possible. Please contact us as soon as possible for assistance.

Do you restock sold-out items?

Many of our designs are produced in limited quantities. While some core styles may return, most items will not be restocked. This approach helps reduce overproduction and waste.

Shipping & Delivery

Where do you ship?

We ship to most countries worldwide. Shipping availability and rates are shown at checkout based on your location.

How long does shipping take?

Processing typically takes 2–5 business days. Delivery times vary by destination and shipping method, usually ranging from 7–15 business days.

Will I receive tracking information?

Yes. Once your order ships, you will receive a tracking number via email. Tracking updates may take 24–48 hours to appear.

Are customs duties included?

Customs duties and taxes are not included unless stated otherwise. Buyers are responsible for any applicable import fees required by local authorities.

Payments & Security

What payment methods do you accept?

We accept major credit and debit cards as well as selected digital wallets. Available options are displayed at checkout.

Is my payment information secure?

Yes. All transactions are protected by industry-standard SSL encryption. We do not store or have access to your full payment details.

Why was my payment declined?

Payments may be declined due to bank restrictions, incorrect billing information, or security checks. We recommend contacting your bank or trying another payment method.

Returns & Refunds

Do you accept returns?

Yes. Eligible items can be returned within the stated return period, provided they are unworn, unwashed, and in original condition.

How long does a refund take?

Refunds are processed after inspection and typically take 5–10 business days to appear, depending on your payment provider.

What items are non-refundable?

Final sale items, customized products, and worn or damaged items may not be eligible for return.

Wholesale & Business Inquiries

Do you offer wholesale pricing?

Yes. We work with selected retailers and partners worldwide. Please contact us with your business details for wholesale information.

Is there a minimum order quantity?

Minimum order quantities vary by collection. Details will be provided once your wholesale inquiry is reviewed.

Still Have Questions?

If your question isn’t listed here, feel free to reach out. Our team will respond as soon as possible.

📩 service@amourastyle.store