Privacy Policy

Introduction

At ossara, your privacy and trust are extremely important to us. This Privacy Policy explains how we collect, use, store, and safeguard your personal information when you browse or place an order on our website. By using our services, you agree to the practices outlined below.

1. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our business, technology, or legal requirements. Any updates will be posted on this page with an updated effective date. If significant changes occur, we may notify you via email or a website announcement.

2. Information We Collect

We collect information that helps us provide a smooth and personalized shopping experience. This includes:

• Personal details such as name, shipping address, email, and phone number
• Billing and payment information (securely processed by trusted providers)
• Device details, IP address, browser type, and on-site behavior (via cookies and analytics)
• Customer support messages and preference settings

3. How We Use Your Information

Your information allows us to give you the best possible shopping experience. We use it to:

• Process, confirm, and deliver your orders
• Provide customer support and respond to inquiries
• Improve our products, website features, and overall experience
• Send marketing updates and promotions (only with your consent)
• Prevent fraud and comply with legal requirements

4. How We Share Your Information

We share your data only with carefully selected service partners who help operate our store. These include:

• E-commerce platforms and hosting providers
• Payment processors and security partners
• Shipping and logistics providers
• Analytics, advertising, and marketing tools

5. Cookies & Tracking

We use cookies and similar technologies to enhance functionality, personalize content, remember your preferences, and analyze website performance. You may disable cookies in your browser settings, though this may limit certain website features.

6. Advertising & Analytics

We may use your browsing activity to deliver personalized ads through platforms such as Google, Meta (Facebook), and other advertising partners.

You may manage or opt out of personalized advertising via:

• Facebook Ad Preferences
• Google Ads Settings
• Digital Advertising Alliance

7. Data Retention

We retain your information only for as long as necessary to provide our services or as required by law. You may request modifications or deletion of your data by contacting us.

8. Your Rights

If you are located in the EEA or similar regions, you have the right to:

• Request access to your personal data
• Ask for corrections or deletion
• Withdraw consent for marketing communications
• File complaints with your local data protection authority

To exercise your rights, email us at support@ossara.shop.

9. Security

We use SSL encryption and industry-standard safeguards to protect your personal information. While no online platform is completely risk-free, we take every reasonable step to ensure your data remains secure.

10. SMS & Email Marketing

If you opt in to email or SMS notifications, we may send order updates, reminders, and promotional content. You may unsubscribe at any time using the link provided in our messages.

11. Third-Party Links

Our website may link to external websites. We are not responsible for their content or privacy policies. We encourage you to review their policies before sharing any personal information.

12. Contact Us

If you have any questions about this Privacy Policy, you can reach us at:

📧 support@ossara.shop

📞 +1 781 5278 561

Last Updated: January 1, 2025