Shipping Policy
Shipping Policy — Effective 2025
Fast, transparent delivery — worldwide. Free shipping on qualifying orders.
Processing & Fulfillment
We keep our production and logistics lean to reduce waste and carbon output. Please allow 1–2 business days for order processing before your package ships. We’ll send tracking information the moment your order leaves our fulfillment center.
| Region | Standard | Expedited |
|---|---|---|
| United States | 8–12 business days | 5–8 business days |
| International | 8–12 business days | 5–8 business days |
Delivery can be affected by local holidays, weather, or unforeseen global events. We’ll notify you if there are meaningful delays.
If your order contains both in-stock and pre-ordered/backordered items, available items ship first. Remaining items will follow as soon as they’re restocked. Partial shipments are normal — we’ll always keep you informed.
Once dispatched you’ll receive an email and/or SMS with your tracking number and link. Tracking details typically update within 1–2 business days after shipment.
Double-check your shipping address at checkout. Our team moves quickly — to request an address change, contact us immediately at support@ossara.shop. We’ll do our best to help.